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Code Incident Type Example Categories Categories Status Actions
IT-001 Complaint Harassment, Discrimination, Suspicious Behavior 5 Active
IT-002 Infrastructure Failure Power Outage, CCTV Failure, Access Control Failure 4 Active
IT-003 Procedural Breach Non-compliance, Unattended Item, Dress Code Violation 3 Active
IT-004 Physical Breach Forced Entry, Tailgating, Unsecured Entry Point 3 Active
IT-005 Verbal Assault Threats, Abusive Language, Intimidation 3 Active
IT-006 Physical Assault Assault on Employee, Workplace Violence 2 Active
IT-007 Criminal Theft, Trespassing, Fraud, Sabotage 4 Active
IT-008 Terrorism Bomb Threat, Active Shooter, Suspect Device 3 Active
Code Category Name Parent Type Description Status Actions
CAT-001 Harassment Complaint Verbal or physical harassment incidents Active
CAT-002 Discrimination Complaint Discrimination based on protected characteristics Active
CAT-003 Suspicious Behavior Complaint Unusual or suspicious activity observed Active
CAT-004 Unauthorized Photography / Recording Complaint Unauthorized recording in restricted areas Active
CAT-005 Power Outage Infrastructure Failure Complete or partial power loss in facility Active
CAT-006 CCTV Failure Infrastructure Failure Camera malfunction or feed loss Active
CAT-007 Theft Criminal Theft of property, equipment, or materials Active
CAT-008 Bomb Threat Terrorism Reported or suspected explosive device Active
CAT-009 Active Shooter Terrorism Armed individual threatening safety Active
CAT-010 Forced Entry Physical Breach Unauthorized physical entry to restricted area Inactive
Level Severity Name Color Description SLA (hrs) Status Actions
1 Notable Grey Low-impact event, logged for awareness 48 Active
2 Minor Green Minor incident with limited impact 24 Active
3 Serious Amber Significant disruption, requires investigation 8 Active
4 Major Orange Major impact, escalation required, management notified 4 Active
5 Catastrophic Red Severe threat to life, property, or operations 2 Active
6 Disastrous Dark Red Highest severity — immediate executive response required 1 Active
Code Agency / Stakeholder Type Contact Person Phone Escalation Level Status Actions
AG-001 ADNOC Corporate Security Internal Maj. Khalid Al Zaabi +971 2 602 0001 Level 2 Active
AG-002 ADNOC HSE Department Internal Eng. Sara Al Marzooqi +971 2 602 0045 Level 1 Active
AG-003 Abu Dhabi Police — GCS External Operations Desk 999 Level 3 Active
AG-004 Abu Dhabi Civil Defence External Fire Command Center 997 Level 3 Active
AG-005 ADNOC Legal Department Internal Adv. Hamad Al Ketbi +971 2 602 0112 Level 2 Active
AG-006 National Ambulance Service External Dispatch Center 998 Level 3 Active
AG-007 ADNOC Management (VP Security) Internal VP — Corporate Security +971 2 602 0200 Level 3 Active
Level Classification Color Description Access Restriction Status Actions
1 Need-to-Know Blue Standard sensitivity — shared with assigned team Visible to assigned reviewers and area owners Active
2 Restricted Amber Limited access — management approval required Requires explicit permission from management Active
3 Classified Red Highest restriction — VP / Director only VP, Director, and designated security personnel only Active
Code Site Name Location / City Buildings Floors Rooms Status Actions
SITE-001 ADNOC HQ Abu Dhabi 3 45 380 Active
SITE-002 Ruwais Refinery Ruwais 8 24 192 Active
SITE-003 Habshan Gas Plant Al Dhafra 5 15 120 Active
SITE-004 Das Island Terminal Das Island 4 12 96 Active
SITE-005 ADNOC Onshore HQ Abu Dhabi 2 18 144 Inactive
Code Building Name Parent Site Floors Rooms Status Actions
BLD-001 Tower A — Main Office ADNOC HQ 15 120 Active
BLD-002 Tower B — Operations ADNOC HQ 15 130 Active
BLD-003 Tower C — Training Center ADNOC HQ 15 130 Active
BLD-004 Process Unit 1 Ruwais Refinery 3 24 Active
BLD-005 Process Unit 2 Ruwais Refinery 3 24 Active
BLD-006 Admin Block Ruwais Refinery 2 16 Inactive
Code Floor Name Building Site Rooms Status Actions
FLR-001 Ground Floor Tower A — Main Office ADNOC HQ 12 Active
FLR-002 1st Floor Tower A — Main Office ADNOC HQ 10 Active
FLR-003 2nd Floor Tower A — Main Office ADNOC HQ 10 Active
FLR-004 Ground Floor Tower B — Operations ADNOC HQ 8 Active
FLR-005 Mezzanine Process Unit 1 Ruwais Refinery 6 Inactive
Code Room Name Floor Building Type Capacity Status Actions
RM-001 Main Lobby Ground Floor Tower A Common Area 50 Active
RM-002 Security Control Room Ground Floor Tower A Operations 12 Active
RM-003 Server Room A 1st Floor Tower A Technical 4 Active
RM-004 Conference Room 1A 1st Floor Tower A Meeting 20 Active
RM-005 Training Hall 2nd Floor Tower A Training 100 Inactive